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Staffing Coordinator

Staffing Coordinator will oversee caregivers who provide home care to the elderly and/or disabled. The coordinator assigns caregivers to various duties and schedules them to perform assignments. Caregiver availability must be taken into account, the skills of the home health provider, along with the needs of the client. Personality matching should also be taken into consideration.
The home care staffing coordinator must make sure that caregivers are providing the appropriate care. It may be necessary to address customer concerns and complaints. Proficient computer skills are needed, in order to carry out communication and to keep logs and records of caregiver activity. The position may involve some marketing, in order to increase sales and loyalty to the company.
Most of the work of this job is done in an office environment, but it is sometimes necessary to travel in order to meet with clients. Strong communication skills are needed, in order to communicate well with caregivers and with outside parties.
Home Care Staffing Coordinator Tasks
Assign and schedule caretakers with the right skills to meet emerging and on-going patient care needs.
Answer and direct phone calls and answer general queries.
Document all calls, appointments, complaints, and hours, and complete the payroll.
Ensure appropriate staff to client ratio is maintained and that caregivers have good attitudes.


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