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Senior Teller

Senior Teller

First National Bank - Hartland

?First National Bank, the only bank headquartered in Livingston County, takes great pride in being a key corporate citizen. From Brighton to Howell, Fowlerville to Whitmore Lake and Hamburg to Hartland, First National puts the power of local banking in our customer's hands. This is the place we call home too. The folks who make decisions here appreciate our community history and hopes for the future because we share them too. The end result is a superior level of quality service that can only be delivered by and expected from a community bank.? ? ? ??

?Provides frontline services to customers within their local office in a manner that projects a positive image of the bank and a genuine desire to help customers meet their banking needs.? Conforms to bank policies, procedures, and service standards for this function. Improve teller efficiency & Net Operating Losses.

?PRIMARY DUTIES AND RESPONSIBILITIES:

  • Participates in administrative activities as required or as directed by management, e.g.? ? ? ? ? ? ? ?opening/closing procedures, mail/night deposit processing, ATM processing/balancing,? ? ? ? ? ? ? ?audits. Manage Branch Operations. Help tellers with Net Operating Losses, Referrals, &? ? ? ? ? ? ? ?Scripting.
  • Handles customer window transactions, e.g. cash checks, deposits, safe deposit box? ? ? ? ? ? ? ? ? ?entry.
  • Ordering and shipping money
  • Vault Book
  • Stop Payments, check orders, wires, cables, cash advances, issue bonds
  • Rate information (loans and deposits)
  • Scheduling teller staff to improve efficiency
  • Balancing daily (and responsible to find unresolved errors by Tellers)
  • Account research (copies of checks, statements etc.)
  • Compliance, security and cash controls
  • Audit compliance and Audit Plan development
  • Handles customer desk transactions (e.g. opening/closing accounts, account? ? ? ? ? ? ? ? ? ? ? ? ? ? ?maintenance, stop payments, ATM cards, etc.)
  • Good attendance is expected
  • Voluntary community service is encouraged

?

Secondary Duties and Responsibilities:

  • Other duties as assigned

?QUALIFICATIONS:

Education:????????????????????????????? High School Diploma

Personal:? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Personable, genuine interest in people.

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Numeric facility to handle details.

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Account Processing

First National Bank

is an equal opportunity and affirmative action employer.

Minorities / Females / Individuals with Disabilities / Protected Veterans


 

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