Patient Service Representative - Hartland OBGYN - Hartland MI - 500.00 sign on bonus

Patient Service Representative - Hartland OBGYN - Franklin MI - 500.00 sign on bonus
Address: 11166 Highland Rd., Hartland MI 48353

Patient Service

Job Responsibilities:

  1. Adheres to and supports the mission, purpose,
    philosophy, objectives, policies, and procedures of Tenet Physician

  2. Adheres to the Tenet HIPAA Compliance Plan and the
    Privacy Standards Confidentiality Agreement.

  3. Demonstrates support for the Tenet Corporate Compliance
    Program by being knowledgeable of compliance responsibilities as expressed
    in the Code of Conduct; adhering to federal and state laws, rules,
    regulations, and corporate policies and procedures policies that affect
    his/her specific job functions/responsibilities; and reporting compliance
    issues/concerns in a timely and appropriate manner.

  4. Greeting patients entering the physician

  5. Answering office phones, making appointments,
    confirming appointments and rescheduling when necessary.

  6. Checks in patients and collects accurate
    patient demographics, enters data into electronic system and verifies

  7. Assists in checking out patients and
    assists them with referral processing and scheduling process

  8. Collects co-pays and posts charges.

  9. Charge entry and patient balance

  10. Distributes information to patients
    regarding office policies, procedures, information about the practice,

  11. Explain and enroll patients in the patient portal.

  12. Additional responsibilities as needed.


Education: High school diploma/GED required with completion
medical office assistant program preferred.

Certification: Prefer healthcare management/administration

Experience: Must have a minimum of 2 years of experience working in a
medical office setting

Other Requirements: None



  1. Knowledge of third party payers regulations and

  2. Knowledge of insurance verification process

  3. Understanding of documentation required for physician

  4. Knowledge of Electronic Health Systems

  5. Knowledge of ICD-9 and ICD ' 10 CPT codes

Knowledge of the
policies and procedures

Full Company Benefits:
Medical, Dental, 401K


Primary Location:
Hartland, Michigan

DMC Medical Group

Job Type:

Shift Type:

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.


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